Where are the recommended application sites? The recommended application sites are illustrated in the User Guide.

How do I apply the i-port®? Applying the i-port® is simple and requires minimal training. Instructions can be found in the User Guide.
If applying the i-port® for the first time, perform the application in the presence of a healthcare professional.

How do I use the i-port®? Using the i-port® is simple and requires minimal training. Instructions can be found in the User Guide.

Who can use the i-port®? The i-port® is suitable for use on adults and children. Check with your healthcare professional to see if the i-port® is right for you.

How long can I wear the i-port®? Remove and replace the i-port® every 72 hours according to Centers for Disease Control guidelines or per your healthcare professional's instructions.

Can I shower, bathe or swim while wearing the i-port®? Yes, the i-port® is intended for use during normal daily activities, including showering, bathing or swimming.

What is the size of the i-port®? The i-port® is 1½ inches (38mm) in diameter and rises only 1/3 inch (8.5mm) above the skin.

What is the cannula? The cannula is the small soft, flexible tube used to deliver the medication into the subcutaneous tissue.

Does the i-port® come in multiple cannula lengths? Yes, the soft, flexible cannula of the i-port® is available in two lengths for varying body types:
6 mm — Lean weight individuals
9 mm — Average to above average weight individuals
Talk to your healthcare professional about which cannula length is right for you.

What needle length can I use with the i-port®?

The maximum needle length for use with the i-port® is 5/16 inch (8mm), a standard needle length for insulin syringes.

What size needle can I use with the i-port®?

The thickest needle size for use with the i-port® is a 28 gauge needle.

How much dead space (residual space) exists inside the i-port®?

The i-port® contains less than 0.005 mL of dead space (residual space), equivalent to 0.5 units of insulin.

How is the i-port® packaged?

The i-port® comes packaged in a box of 10 individually packaged devices, or roughly a one month supply.

Can I reuse the i-port®?

Do not attempt to reuse the i-port® after the 72 hour wear period has elapsed. Do not attempt to reuse the i-port® after it has been removed or dislodged.

What discomfort can I expect when applying the device?

The discomfort associated with applying the i-port® is comparable to the discomfort associated with receiving an injection. Immediately after applying the device, you may feel the adhesive or cannula; however this feeling typically subsides quickly.
If discomfort remains for an extended period of time, remove the i-port® and replace with a new device. Should suggested actions not provide a resolution, contact your physician or healthcare professional.

Is there an auto-insertion device for the i-port®?

Patton Medical Devices is currently exploring an auto-insertion device to be used with the i-port®. Details regarding the availability of this product will be available soon.

What is the potential for infection, irritation or inflammation?

Infection, irritation or inflammation from using the i-port® is rare, however the potential exists. Typically, these occurrences may result from inadequate cleansing of the skin surface before application, improper application to the body, and/or improper maintenance of the insertion site.

What should I do if the insertion site becomes infected, irritated or inflamed?

Remove and discard the i-port® and apply a new device to a different location on the body, at least 3 inches (76mm) from the original site. If infection, irritation or inflammation persists or worsens, discontinue use of the i-port® and contact your healthcare professional.

Remove and discard the i-port® and apply a new device to a different location on the body.

Test blood sugar per your healthcare professional's instructions to ensure that insulin dose and absorption at the delivery site are appropriate.

In the case of unexplainably high blood sugar, remove and discard the i-port® and apply new i-port® to a different location on the body since the cannula could be dislodged, crimped (bent) or partially clogged. If any of these instances occur, medication delivery may be limited. When using the i-port® to inject insulin, remember to test blood sugar 2 to 4 hours after use to ensure insulin performs as anticipated. Should suggested actions not provide a resolution to your high blood sugar, contact your healthcare professional.

Avoid applying and using a new i-port® just prior to bedtime, unless blood sugar can be checked 2 to 4 hours after injection.

Yes, insulin pens may be used with the i-port® as long as the needle length does not exceed 5/16 inch (8mm).

Speak with your healthcare professional to determine if the i-port® is right for you and to obtain a product sample.

The price of the i-port® is determined by the distributor and/or your health insurance plan. To find out if your health insurance plan will provide reimbursement for the i-port® , fill out the i-port® Prescription Form, and have your doctor sign and fax the form into Patton Medical Devices at 866.286.1401. Our Customer Care team will contact you within 24 hours to discuss reimbursement and the next steps for obtaining the i-port®.

After obtaining a prescription from your healthcare professional, you can purchase the i-port® through an authorized i-port® distributor. For more details about where you can purchase the i-port® ,please call our toll free number at 877-763-PORT to speak with a customer service representative.

You can download this Prescription Form or call Customer Care at 877-763-7678 to have one sent directly to you. Fill out the i-port® Prescription Form , and have your doctor sign and fax the form into Patton Medical Devices at 866.286.1401. Our Customer Care team will contact you within 24 hours to discuss reimbursement and the next steps for obtaining the i-port®.

If the i-port® packaging is damaged please call our toll free number at 877-763-PORT to speak with a customer service representative.

If the i-port® is damaged please call our toll free number at 877-763-PORT to speak with a customer service representative.